Skip to main content

Frequently Asked Questions

Check out answers to frequently asked questions below.

Have a question not listed? Please use this form or email us at info@pinnaclegrading.com and we’ll get back to you as soon as possible.

How do I obtain submission forms?

Create a new submission at pinnaclegrading.com for free. You may then print electronic submission forms to send in with your order. Email info@pinnaclegrading.com  if you would like complimentary printed submission forms mailed to your work or residence.

How much does Pinnacle's grading service cost?

Total fees are based on factors such as the number of cards submitted and turnaround time desired. Please refer to our submission form, where charges are detailed, for complete information. Also, keep an eye on the Pinnacle news segment of our homepage. We may offer promotional discounts or monthly specials on card submissions from time to time.

Does ISA grade all types of cards?

Pinnacle grades many licensed and catalogued cards found in the Standard Catalogue and other publications. Please email info@pinnaclegrading.com  if you want a definitive answer about an unusual set.

How do I determine the Declared Value of my cards?

There are many tools available to collectors for determining the value of submitted cards including online and printed publications, auctioneering services, and dealer appraisal. Use the valuation guidelines that you are most comfortable with.

How do I package my items for shipment?

Pinnacle strongly recommends that you ship your cards in semi-rigid holders. We are not responsible for damages caused by shipping cards in hard acrylic holders. Cards sent in screw-down or snap-case holders will be returned without being graded.

How do I know when my order has been received?

If you have created a free web membership, then you will receive an automated notification when your order has been received. Web members can check the status of their submissions at any time on the website.

How can I be sure that my cards are safe?

Proper handling of sports cards is our primary concern. Our caring staff is trained and experienced and our facility is secure.

What is the ISA Certificate Verification?

The Certificate Verification service corroborates that there is public record of a card’s grade assignment by Pinnacle Grading. This service is free and easy to use from our homepage.

HAVE A QUESTION NOT LISTED?

Please use this form or email us at info@pinnaclegrading.com and we’ll get back to you as soon as possible.